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3 Things You Absolutely Must Do to Engage Your Employees

3 Things You Absolutely Must Do to Engage Your Employees
From Recruiter - November 10, 2016

Accordingto Gallup, only 34.1 percent of American workers are engaged. While thatsthe highest engagement number on record, its still not high enough. Clearly, business owners and managers arent taking employee engagement seriously. However, its absolutely imperative they do so, because engaged employees are a vital component of a successful company.

Engaged employees are dedicated workers who feel a sincere connection to their companies. Theyre creative, theyre customer-service oriented, and they voluntarily go the extra mile.As Market Force Chief Strategy Officer Cheryl Fink writes, engaged employees generate more revenue, lower costs, andcreate more loyal customers.

Unfortunately, engagement doesnt just spontaneously develop. Engagement must be cultivated bydriven leaders who are willing to ensure that the people working under them feel empowered, appreciated, and most of all, cared for. There are a numberof ways in which leaders can do this,but the following three are absolute musts:

1. Connect WithEmployees

If you want your workersto be productiveto innovate and support one anotherthey have to feel both safe and cared for.

Show you care by building genuine relationships with your employees. Make an effort to get to know them, ensure that they feel comfortable talking about any subject, and understand that each person you manage is different. Forge a meaningful connection with each and every one of them.

Establish a safe environment by making sure your employees know that you have their backs, no matter what. The more you demonstrate your support through words and actions, the more your teams respect for you will grow. When your workers feel as though youre invested in them as bothpeople and employees, they are far more likely to be engaged.

2. Give Employees What They Need to Be Productive

Just as engagement increases productivity, productivity increases engagement. An employee who is floundering due to a lack of knowledge or proper tools will feel helpless, frustrated, and disengaged.

This should go without saying,butit continues to be a problem at companies throughout the US: You must provide your employees with, at the very least, basic training. However, the more training you dispense, the better. Training familiarizes new employees with the company mission, vision, rules, and regulations. It acquaints them with their jobs and ensures that all employees have consistent experience and background knowledge. For existing employees, training refreshes and enhance knowledge, helps them strengthen weaknesses in their workplace skills, and gives them a stronger understanding of the industry and the responsibilities of their jobs.

Besides training, its also important to give your employees the tools they need to succeed, whether that be hardware, software, or communication tools. Youd be surprised just how much of a difference they can make. For instance, CRM applications with social and mobile features have been known toboost employee productivity by 26.4 percent.

Finally, set expectations, refrain from micromanaging, and provide regular feedback so employees can improve and continue to excel at their strengths. The more tools employeeshave at their disposal to increase efficiency and productivity, the more engagement your organization is sure to grow.

3. Acknowledge Employees Hard Work

When an employees work really makes a difference, acknowledge it. Doing so will encourage employees to continue going above and beyond their basic duties. Give recognition, and do so as often as possible. Theres no limit to how much can be provided, and it only serves an organization well. Even a simple thank you or nice job can go a long way in boosting engagement.

There are many forms of recognition, and its your job to know which will motivate your employees. For example, recognition can be delivered in both monetary and non-monetary forms. Regardless of which form you choose, most employees favor receiving frequent recognition throughout the year. Its important to note that recognition should come from multiple sources, or it may lose its luster.

Engagement by the Numbers



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