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6 Steps to Cultivating a Culture of Active Listening

6 Steps to Cultivating a Culture of Active Listening
From Recruiter - January 18, 2017

A lot of people dont feel that their opinions matter inthe workplace, according to a recent survey we conducted at Waggl. We asked business and HR professionals abouthow well their organizations listened to employee input and found that 57 percent of respondents felt their leaders did not do an excellent job of actively listening.

Employee engagement has consistently averaged less than 33 percent of the workforce for the past 15 years, and there are real costs associated with these low numbers. Thanks to low engagement, the U.S. economy loses $450 billion in productivity every year. A recentGallup studypaints a bleak picture wherein 50.8 percent of employees are disengaged and another 17.2 percent are actively disengaged.

Despite these numbers, listening in business often consists only of measurement through one-way communications like annual surveys. Of course employees are disengaged! Their leaders arent paying any attention.

There is a better, more human way to listen to employees, andits called active listening.

Here are six steps your organization can take to cultivate an active listening culture:



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