For Optimal Employee Engagement, It's Time to Go Full Cycle

For Optimal Employee Engagement, It's Time to Go Full Cycle
From Recruiter - February 24, 2017

In human capital, we seem to have forgotten that those whom we support are integrated and coherent humans. Our approach is disjointed, often segmented across multiple third-party providers.

The last time you changed jobs, was the experience smooth and integrated? Maybe you worked with a contract recruiter at first. Onboardingif there was any at allwas handled by another external provider. Over the first six months, you receivedlittle or no feedback. Since this was the company-wide norm, performance suffered and turnover was high. The company then engaged one consultant to improve performance and another to promote retention.

A disjointed employee experience life cyclewhich includes all of what we just described through to the point at which employee and employer part waysis killing engagement and retention. The U.S. Bureau of Labor Statisticsreportsthat peopleborn between 1957 and 1964 changed jobs an average of 11.7 times between the ages of 18 and 48. This behavior is in sharp contrast to their Silent Generation parents, who believed that rewards and promotion were directly tied to loyalty and tenure.

Its time for all of this to change, and it starts with minimizing the number of distinct parties involved in managing the employment life cycle experience.

The Solution Is a Continuum

At every stage of the life cycle, a positive employee experience promotes satisfaction, which promotes retention. For example, extensive research conducted by Drs. Jack Wiley and Brenda Kowskeindicates that recognition is second only to compensation in terms of what is most important to employees. When companies take a disjointed approach to employment life cycle management, there is greater opportunity to fall short, especially in the gaps between stages. Service providers in the HR space can foster employee satisfaction by offering an integrated end-to-end solution that incorporates recognition and other best practices (see the list, below).

This approach can make a substantial and positive difference for all stakeholders by ensuring each stage is carefully woven into the next according to a coherent strategy. In addition, its easier to spot and respond to weaknesses in a continuum-based solution.

Eye-Opening Data


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