Build a 'Talent Operating System' to Attract and Retain the Best Members of the Multigenerational Workforce

From Recruiter - February 28, 2017

Today, the workforce is undergoing serious demographic shifts. Baby boomers are retiring. Generation X-ers and millennials are moving into top spots in the corporate world. Generation Z-ers will soon occupy the majority of entry level positions in the workforce.

The needs and wants of each generation vary,which means recruiting and human resources must evolveif employers want to attract and retain members of the new talent pool. One major change employers should look out for: phasing out traditional styles of leadership in favor of more employee-centric models.

Start Your Company on a Journey of Transformation

To attract and retain quality talent, recruiters and human resource managers must be able to appeal to the wishes and sensibilities of the talent pool. Whether its millennials or Gen. Z-ers, young employees are attracted to companies that have demonstrated theirability to change with the times.

Millennialsand smart people of any generationwill be most attracted to organizations that are on a journey of transformation,says Kelly Max, CEO ofHaufe, an enterprise human resource and talent management software company.The most successful companies on a global basis have constant transformation built into their DNA.

The journey of transformation is no mere catchphrase or motivational mantra, nor can it come from a peripheraland easy to ignoreHR department, says Max.

Organizations must be whole-heartedly committed to transformation, beginning with top leadership, because cultures dont change overnight, Max says. Culture is organic. Change requires sustained, sometimes painful effort. Everyone must buy in, every day, again and again.

Its important, however, to be honest with candidates about the vision of the company and the road ahead.

As crucial as transformation is, dont try to hire peoplemillennials especiallywith a promise of what your organization isgoing to be, Max says. Dont try to fool them, because theyll just walk out the door if you havent achieved the transformed future state the day they arrive. Be honest about your progress toward transformation. New employees must work with the organization you have today while helping transform the organization into what youre working to become.

To streamline the process for attracting talent, resist the urge to keep each action in the hiring process and employee life cycle in separate silos. Instead, Max suggests creating a talent operating system, which she describes as an integrated HR ecosystem that offers an exceptional user/consumer experience enhancing an employees entire journey with the company.

That means integrating talent attraction, applicant tracking systems, talent acquisition, onboarding, and talent management/career developmentand everything in betweeninto a single OS designed for a single purpose: to find, attract, retain, and enhance the talent that will make or maintain your organization as a leader, she explains. An integrated HR ecosystem OS will empower employees to get better at their jobs, reach higher to do things theyve always wanted to do, improve leadership and management skills, make work and career more meaningful, and allow employees to make more money while increasing their professional passion and satisfaction.


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