Associate Director, Revenue Services

From CivicInfo BC - January 30, 2018

Associate Director, Revenue Services

Requisition ID:9065

The City of Vancouveris striving to become the greenest city in the world by 2020 and we are proud to be one of Canada's Top 100 Employers, BC's Top Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

We are looking for a dynamic finance professional to take on the role of Associate Director, Revenue Services to develop and set strategic direction for the Revenue Services division ensuring alignment with Financial Services strategic goals. This position leads a large team and is responsible for the overall management and efficient administration of the billing and collection of over 75% of the Citys revenues including property tax, utilities, bylaw fines, licences, vacancy tax and payments in lieu. Excellent customer service both on-line and in-person to the Citys diverse population and over 200,000 property owners is a focus of this position supported by a passion for process and systems to ensure a sound billing function. The successful candidate ensures understanding and delivery of revenue accountability in accordance with all applicable legislation and bylaws, satisfies all reporting requirements, internal controls and manages the day-to-day operations of the Revenue Services division. This position plays a key lead in development and implementation of customer service standards, payment options, and e-commerce applications.

Reporting to the Director of Financial Services, the Associate Director Revenue Services works closely with peer members of the Financial Services Management Team and partners with the various departments and agencies of the City. Key external contacts include BC Assessment, Provincial ministries, other local governments, other taxing authorities, financial institutions as well as various industry representatives to assist with current and future trends and practices.

The position also has the statutory responsibilities under the Vancouver Charter of the Collector of Taxes which includes overseeing the annual tax mill rate, levying of property taxes including local improvement and business areas levies and penalties. He or she is responsible for the annual tax sale of delinquent property tax accounts and for timely and accurate payments to other Taxing Authorities.

As the ideal candidate you will bring a combination of technical competence, strong leadership ability, customer service orientation and a focus on results and accountability to the role. A strategic systems thinker, you are a seasoned accountant with a minimum of 10 years progressive related financial accounting and senior management experience in a large complex organization, preferably within the public sector and union environment. You have a proven ability to look for opportunities to improve operations, are able to initiate change in a positive manner. As a leader of approximately 55 unionized and non-unionized staff, you have a proven track record as an excellent developer of teams and you are able to maximize the engagement and contributions of the team to meet changing business needs. Your experience is complemented by a degree in a related discipline and a CPA designation.

Business Unit/Department:Finance, Risk & Business Plan (1150)
Employment Type:Regular Full Time

Application Close: February 18, 2018

The City of Vancouver is always interested in adding high performing team members to its staff. If you would like to be considered for this exciting and impactful career opportunity,please apply on ourcareers site.

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more aboutour commitment to diversity and inclusion.

Apply here


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