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Supervisor Front of House / Cashier Attendant

From CivicInfo BC - April 10, 2018

Supervisor Front of House / Cashier Attendant


The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

The Shadbolt Centre for the Arts is looking for new team members to work shifts as Supervisor Front of House and other times as Cashier Attendant in the box office.

The Supervisor Front of House auxiliary position is responsible for coordinating and overseeing the Front of House operations at the Shadbolt Centre for the Arts. This involves supervision of volunteer ushers, liaising with theatre user groups, concession, box office, theatre technicians and stage management. Along with ensuring theatre policy and procedures for emergencies and audience control are upheld to ensure the comfort and safety of patrons, duties include handling customer complaints and resolving problems as required, as well as completing paperwork as required.

Qualifications include the completion of Grade 12, including or supplemented by customer service and supervisory experience. The position requires knowledge of theatre operations, including principles involved in coordinating and administering the activities and operations of a theatre, and familiarity with box office ticketing software or reservation systems. Excellent customer service skills are required, with the ability to deal effectively with internal and external contacts, as well as the ability to exercise sound judgment and initiative.

Please apply by Friday April 20, 2018.

Applicants under consideration will required to consent to a Criminal Record Search.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within onehour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

Apply to this position

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