The Evolution of the Recruiting Industry and Where AI Fits Into the Picture

The Evolution of the Recruiting Industry and Where AI Fits Into the Picture
From Recruiter - August 29, 2016

Not too long ago, recruiters had to sift through stacks of paper resumes and use tedious filing systems to manage their applicant pools. Theyd call job seekers on their home phones overlandlinesoften at inconvenient timesto explain the duties of a role.

Later, the application process cameonline. The ATS was created to help recruiters sort through large quantities of resumes more efficiently. Bringing the hiring process online helped, but the model of sending in your resume and then sitting through interminable wait times as recruiters sift through stacks of resumes hasnt really changed at all.

Yes, the invention of searchable databases was an incredible innovation at the time, and career sites made it much easier to find and apply to jobs, but there hasnt been a significant update to the application process in the past several decades.

My fathers recruiting agency, CTS International, was one of the first agencies to add a layer of technology that matched job requisitions to a resume database. In a crowded space, the agencysmatching algorithm gave it the competitive edge it needed to outpace other vendors. This is a great example of how technology can improve the hiring process while also evolving the traditional recruitment model.

Having been so close to my fathers business, I was able to watch the evolution of the hiring process through a microscope. I saw that the technology systems of today are still not sophisticated enough to overcome the challenges posed by a new generation of job seekers who are frustrated with legacy job boards and the old-school tactics of recruiters.

Putting Paper-Shuffling to Bed: Whats Next?

The next major milestone in the evolution of recruiting is the advent of AIthat is,artificial intelligence meant to enhance recruiter productivity and speed up the finding of qualified candidates. The black hole of job boards and other recruiting inefficienciescan be fixed if we use AI toautomate and enhance key steps in the hiring process.

If implemented in the right way, AI can give both job seekers and recruiters the guidance and insight they need to make the right connectionsnot just the most connections. More darts doesnt guarantee a bullseye, even if it improves the odds.

Furthermore, AI in recruiting will create a candidate experience that is more aligned with the day-to-day behaviors and expectations of millennial and Gen. Z job seekers.

AI Recruiting Will

1.Automate the Qualifying Process and Inform Better Hiring Decisions

AI can automate many tedious tasks at the top of the recruiting funnel, including the initial screening of candidates, which frees up valuable time for recruiters to spend on more critical steps, like performing interviews, negotiating offers, and converting hires.

Introducing AI to the screening process can also keep top talent from slipping through the cracks. The best candidates are often pushed aside for not having specific skills or experiences listed on their resumes. The problem is recruiters dont have the time to contact every applicant to verify qualifications or ask follow-up questions. AI can automate those steps to ensure the right information iscaptured and hiring decisions are properly informed.

A candidates level of interest is an important predictor of performance and retention as well, but it is arguably the most difficult to quantify. AI can measure candidate engagement by tracking a candidates interactions with the AI itself, which can guide recruiters toward those job seekers who are more likely to be passionate about their work and stick around for the long haul.


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