Emotional Intelligence: Why Bother?

Emotional Intelligence: Why Bother?
From Recruiter - September 23, 2016

Recently, a client called and askedme to do a speaking engagement for a major insurance company on thetopic of emotional intelligence (EQ). I explained that it takes a great deal of pain to convince peopleto accept input on the matter of emotional intelligence, and that they generally only do so if changing would create more of what they wanted from their careers.

For example, if avice president suddenly falls out of their $175,000 base-pay job and finds themselves on the job hunt again, then theyd have impetus to listen to my advice about emotional intelligence. The same goes for someone who is continually turned down for leadership roles and tired of the constant rejection.

Ultimately, all motivation comes from within, and it often arises from pain and suffering.

Emotional intelligence is seen by many as one of HRsfluffy subjects. Usually, when people talk about it, their advice falls on deaf ears.

But maybejust maybeif you had some hard data about the importanceof EQ, you wouldnt be so quick to dismiss it like everybody else.

Consider These Statistics About Emotional Intelligence

- The United States Air Force increased retention by 92 percent byscreening candidates according to their EQ.

- In 2003, LOreal salespeople who were selected on account oftheir EQsold an average of $91,370 dollars worth of product more than those who were not hired based on emotional intelligence. Furthermore, these samesalespeople had 63 percent less turnover in their first year.

- Managers at American Express who underwent emotional intelligence training grew business byan average of 18.1 percent in the course of a year, compared to 16.2 percent for those who did not receive the training.

So its clear that emotional intelligence has real business resultsand the best part is it can be developed over time.

How Does EQ Work, Anyway?


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